The Prosci methodology is a research-based approach to change management that uses the Prosci ADKARŽ model to support the individual side of change and the Prosci 3-phase process to support the organizational side of a change.
This book is not only a solid introduction to the discipline of change management, but is the primer to catalyze change leadership and competency in your organization.
In his first complete text on the ADKAR model, Jeff Hiatt explains the origin of the model and explores what drives each building block of ADKAR.
The edition combines the findings from the 2019 study with findings from previous studies conducted in 1998, 2000, 2003, 2005, 2007, 2009, 2011, 2013, 2015 and 2017 to form this exhaustive compendium of benchmarking findings.
This second edition has grown that base to over 900 contributors and reviewers.