Build Conflict Control Into Your Organization Renowned mediator William Ury offers tested guidelines for designing a dispute resolution system to handle conflicts effectively on an ongoing basis.

This volume includes both new approaches to the design of educational evaluations, and discusses the pros and cons of frequently used design concepts.

This volume includes both new approaches to the design of educational evaluations, and discusses the pros and cons of frequently used design concepts.

Provides an integrated, easy-to-use approach that improves efficiency, minimizes interpersonal conflicts, and produces results.

Drawing on their diverse and unique perspectives, the authors examine the evolution of current principles and practices in family support and discuss future directions in quality services, training, and evaluation.

"Addressing parents and teachers, this straightforward exploration of motivation for learning as a lifelong trait is a significant contribution to the understanding of a complex process." —Publishers Weekly "A succinct and thought ...

"Addressing parents and teachers, this straightforward exploration of motivation for learning as a lifelong trait is a significant contribution to the understanding of a complex process." —Publishers Weekly "A succinct and thought ...