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Abercrombie & Fitch: life inside the high street’s most controversial store

A new Netflix show — White Hot: The Rise & Fall of Abercrombie & Fitch — exposes a toxic former culture. I worked there

Staff at Abercrombie & Fitch in London
Staff at Abercrombie & Fitch in London
JOE VINCENT/FAMOUS
The Times

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I knew something was not quite right when they asked me to dance. But before I could protest (and explain that my hips are as rigid as a plank) there I was, on a balcony turned stage, flapping my limbs about next to a stupidly good-looking 21-year-old man I’d never met before. For two hours I toiled there. It was my job to. My employers? Abercrombie & Fitch.

Abercrombie was not exactly a typical workplace. At least it wasn’t when I was employed there, aged 16 in 2010 as a sales assistant, a role it hilariously called “model”. The London flagship store, which opened in 2007 on a street adjoining Savile Row, was practically a carbon copy of its American counterparts, all blacked-out windows and