*I ship by USPS to the address you list with Etsy.

*I ship USPS Parcel Select & Priority mail (Priority includes insurance). Shipping quotes do not include signature confirmation or insurance for Parcel Select shipping. Contact me prior to checkout if you'd like insurance and/or signature confirmation added to your shipping quote. If you chose not to purchase these additional services, EllaTheSella can not take responsibility for lost/non delivered items once they are in the hands of the US Post Office. I do my best to help make sure your package is delivered or tracked down. I provide tracking information.

*Please double check to make sure the address you entered is correct.

*WHEN ARE ORDERS SHIPPED: Items will be shipped within a week, but I usually try to mail as soon as possible, Monday through Friday. Contact me if you need items by a certain date and I will let you know if I am able to get it to you by that date.

*SHIPPING ESTIMATE: Send me a message thru etsy's conversation with questions or to get a price for combined multiple shipments. The additional item price doesn't always work if the combined items are completely different and require separate packaging.

~Blog and features are welcome; linking/credit back is required! Images are copyright protected. Do not use images without my permission. Images can not be used if the shop name is cropped from the photo. Thank you.
~Designs/photographs/text within EllaTheSella Etsy Shop are ©2016 EllaTheSella designs.
~Sold work; copyright is retained by EllaTheSella and does not include copyright transfer rights of any kind.

*PACKAGING: I will use recycled packaging when sending out your purchase. It will be packed with CARE. All items come from a smoke free, pet free environment.

*INFO REGARDING REFUNDS: If you are dissatisfied because you feel my product does not match the description from my shop listing, please contact me within 7 days of receipt. I will do my best to work with you, within reason. I am not able to refund as a result of a "Change of Mind".

*CHANGE YOUR MIND: A "Change your mind" request for a refund is not possible. I will do my best to work with you, but with shipping being so costly, returning because someone simply changed their mind, is not refundable.

*PURCHASE AGREEMENT: If you purchase this listing, it means that you agree that you have read the descriptions and details of the listing, know the condition of the item, and understand what is included in the order. I provide details & different images in each listing to explain the items as completely as possible. If you have questions, please contact me BEFORE the purchase, so there is no misunderstanding. If the purchase is made by the customer, without reading the full details of the listing, I can not refund the order.

*RETURN SHIPPING: If in the event that it is agreed between EllaTheSella and the customer that the item will be returned: I do not provide call tags so the customer is responsible for shipping the product back. Product must be properly packed to insure safe return and received in original condition. A 20% restocking fee will be deducted from the refund, unless a different agreement has been made.

*EXCEPTION: EllaTheSella reserves the right to deny excepting returns or refunding, if NEGATIVE (a low star rating) feedback is left. Contact me before a LOW STAR rating is left.

*REVIEWS/ FEEDBACK: PLEASE CONTACT me if there is an issue with order. I would appreciate a chance to resolve your problem BEFORE you leave a low Star Rating. My goal is that you are happy with your purchase.

VINTAGE DISCLOSURE:
PLEASE understand when purchasing VINTAGE items, that they have had a past life (used). I will do my best to list any flaws, but like most used items, they show some wear.

If you are outside of the USA and wish to purchase from my shop, please send me a private message and I will adjust shipping. Please note that you are responsible for all VAT fees and other taxes. I do not know all of the policies of countries outside of the USA so please check before purchasing to be aware of the fees. I do not accept returns because of failing to read about your country’s taxes.