If you don't get the option to upgrade to tracking at checkout, this means tracking is already included in the free shipping offer.

There is no need. All orders no matter the value are insured and any damages or loss will be handled by us. All we require is a little assistance in assessing and documenting the damage.

We love recycling and we like to make recycling easy for everyone.

We recycle boxes when we can, but since we ship more than we receive, we buy boxes made from recycled material that you can use to ship, store, gift or recycle.

Our gift boxes are made from cardboard and we line them with tissue paper.

We use as little plastic as we possibly can and what we use is chosen with care. To pack large, fragile or heavy items we use packing chips made from recycled polystyrene that contain 99,6% air and bubble wrap and shipping bags made from LD-polyethylene that can be recycled.

Depending on local regulations in your location Etsy may be collecting VAT or Sales Tax on behalf of your government. This is a process we have no control over.

For buyers inside the European Union Margin Scheme VAT (Second-hand goods) is applied. This means we pay VAT on our earnings and no VAT will be displayed, charged or deducted.

Buyers are responsible for paying whatever customs duties or taxes are due in their country. We are required to put the actual value of the purchase on the customs declaration form. We will under no circumstance declare your purchase as a "Gift".

We accept all returns within 14 days of you receiving your order, no questions asked, but please let us know in advance before shipping anything back. The buyer pays for return shipping. You will get a full refund as soon as your item has been received.

We accept exchanges and arrangements are made case by case.