Product & Customer Support in Mountain View (Global HQ)

Turn product innovations into client solutions.

Focus on the user and all else will follow. This is the mantra for all of Google, but especially for the Google gurus who make up our Product and Customer Support teams. Comprised of product experts and user champions, teams of account managers, strategists, coordinators and customer support specialists create the product solutions for businesses of all ages and sizes. These teams not only turn product innovations into client solutions, but they also collect user feedback and then share it with our Product, Marketing, Legal and Engineering teams. All in the name of improving user experience and fueling innovation.

• Ad Traffic Quality Analyst
• Consumer Operations, Community Manager (Gmail)
• Consumer Operations, Community Manager (Maps)
• Consumer Operations, Content and User Education Specialist (Google Plus)
• Consumer Operations, Documentation and Communications Program Manager
• Consumer Operations, Scaling and Tools Program Manager
• Consumer Operations, Support Program Manager (Chrome)
• Consumer Operations, Support Program Manager (Commerce)
• Consumer Operations, Support Program Manager (Google Plus)
• Consumer Operations, Support Program Manager (Maps Mobile)
• Consumer Operations, Support Program Manager (Search)
• Insights and Innovation Analyst, Partner Solutions
• Payments Operations Specialist
• Product Quality Analyst
• Product Solution Specialist, SMB Sales