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This position is based in Hamburg, Germany.
The Google Technical Services (gTech) team serves as the primary point of contact for our global Sales, Business Development, and Partnerships teams to support our sales organization across all products. We provide tools so that our sales teams can focus on generating revenue and leverage our strong relationships with Googles Tech teams to enable our sales organization to do multi-solution selling, launch and support new products, and help and engage our users.
Working within our Advertising Operations function, you help the wider Global Advertising & Product Operations team better serve Google's worldwide user base for our AdWords product. This fast-paced sales and support team quickly identifies and resolves customer concerns and contributes to the growth of our programs. You continue to hone your account management and relationship-building skills, supporting some of Google's top advertisers and agencies by providing the best possible service via phone, email, or chat. Your responsibilities range from managing advertiser accounts, developing compelling advertising solutions for brand advertisers, to developing scalable support solutions. You work within a diverse team with colleagues throughout Europe, sharing your advanced knowledge of Google products and advising your clients on the best strategy for them to achieve their desired results. Among your many attributes, you are a self-starter who is comfortable with a rapidly changing environment, and you have a strong desire to learn. You also boast experience in customer service, sales, marketing, or consulting.
Google Hamburg is the commercial headquarters for Germany, Austria, Switzerland and the Nordics. We’re located in the heart of the Hamburg city center - close to the famous Jungfernstieg (a lakeside promenade) and the Rathaus (city hall), surrounded by fancy shops, good restaurants and whatever else your heart desires.
Location: Hamburg
Take on technology challenges that don’t have simple answers as you bridge technology and business.
Team: Technical SolutionsTo all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees or any other company location. Google is not responsible for any fees related to unsolicited resumes.
At Google, we don’t just accept difference - we celebrate it, we support it, and we thrive on it for the benefit of our employees, our products and our community. Google is proud to be an equal opportunity workplace and is an affirmative action employer.